Excerpt: While I was at DragonCon, I volunteered in the registration department helping both pre-registered attendees and people who were just arriving to register. As such, I saw many, many people pass my way. Most were cheerful and didn't have a problem, some had easily solvable problems, and others had problems caused by misinformation that they were given by convention workers. DragonCon's been going on for a long time, so it's understandable that some of the workers who have been there for years get confused on the new practices from year to year, but at the same time, they need to know this year's policies to make sure that...Read More at Keeping Everyone Up to Date
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